Privacy Policy & Terms of Service

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Privacy Policy

Your trust is our priority. Please read these terms carefully to understand how we protect your data and operate our services.

At Avenir MTL, we value your privacy

We are committed to protecting your personal information and using it responsibly.

Information We Collect

Name, email address, phone number
Billing and payment details (processed securely via third-party providers)
Any other information you choose to provide (e.g., project details, inquiries)
How We Use Your Information

Respond to inquiries and provide requested services
Communicate updates, promotions, or important notices (if you opt in)
Fulfill orders or contracts
Improve our website and customer experience
Data Sharing

We do not sell or rent your information. We may share it only with:

Trusted partners who help operate our services (bound by confidentiality agreements)
Payment processors for secure transactions
Authorities when required by law
Cookies

We use cookies to improve site performance and user experience. You may disable cookies in your browser settings.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or deletion of your personal data
Withdraw consent to marketing communications
For privacy inquiries, contact: info@avenirmtl.com

Terms of Service

By using our website and services, you agree to the following:

Accuracy of Information

You agree to provide accurate and truthful details when interacting with us.

Lawful Use

You will only use our website and services for lawful purposes.

Intellectual Property

All text, images, designs, and branding on this site are the property of Avenir MTL unless stated otherwise.

Changes to Terms

We may update these terms at any time. Continued use of our site means you accept the changes.

Payment Terms

All prices are listed in Canadian Dollars (CAD) unless otherwise noted.
Payments are processed securely by third-party providers (such as Stripe, PayPal, or GoDaddy Payments).
Avenir MTL does not store your complete payment card details.
 

                                                                   Payment & Refund Policy

Accepted Payment Methods

Major credit cards, debit cards, PayPal, and other payment methods shown at checkout.
 

Payment Security

Our payment partners use SSL encryption for all transactions. Your payment details are handled securely by the processor.

Order Confirmation

You will receive an email confirmation once your payment is complete. If you don’t receive it, please contact us immediately.

Refund Policy

Refund requests must be made within 30 days of purchase.
Refunds are only issued for services not yet delivered or products returned unused in their original condition.
Custom or personalized services/products are non-refundable unless defective or not delivered as agreed.
Refunds will be processed back to your original payment method within 7 business days after approval.
 

Disputes

Contact us at info@avenirmtl.com before initiating a payment dispute. We aim to resolve all issues promptly.

Avenir MTL is committed to providing AI-driven solutions with transparency and integrity.